Question 1

WHAT DO I NEED TO DO TO GET FREE SHIPPING?

Accepted Answer

At Pink Salt Wall, it is calculated at checkout if free shipping is available with the product. We are providing free shipping on salt adhesives, salt lamps, and some packs of tiles & bricks.

Question 2

WHEN DO ORDERS SHIP?

Accepted Answer

All orders are usually shipped in 3 to 5 business days. (Business days are Monday-Friday, excluding holidays.) There is additional shipping time is required during the holiday season. These factors are also considerable with mechanical breakdowns, and severe weather.

Question 3

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Accepted Answer

Generally, after the process of packaging our products are shipped from San Jose, California within 3 to 5 business days. The approximate time as mentioned by UPS, Ground Service, USPS, and Roadrunner is 3 to 5 business days. Shipping time duration starts as the package leaves the Pink Salt Wall warehouse. Outside the Pink Salt Wall warehouse, it varies, transit times, and shipping methods. These factors are also considerable while mechanical breakdowns and severe weather.

Question 4

WHICH SHIPPING CARRIERS DO YOU USE?

Accepted Answer

We rely on UPS Ground Service, USPS, and Roadrunner for deliveries from the Pink Salt Wall warehouse.

Question 5

CAN I ARRANGE MY SHIPPING?

Accepted Answer

Yes, you can arrange your shipping our staff will make sure the products are readily packed in the requested format.

Question 6

HOW ARE LARGE ORDERS SHIPPED?

Accepted Answer

Large orders are shipped via trucking LCL.

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