FAQs

All orders are usually shipped within 3 to 5 business days (Monday–Friday, excluding holidays). Additional shipping time may be required during the holiday season. Shipping delays can also occur due to mechanical breakdowns or severe weather.

Our handling time is ( 0-1 ) business days, and shipping takes ( 3-5 ) business days after leaving our warehouse. Orders placed by 2:00 PM EDT ship the same day. We use UPS, USPS, FedEx, Freight Line, and Ground Services for shipping. However, delays may occur due to weather, holidays, or carrier issues. If you have a tight deadline and need faster shipping, please contact us so we can help find the best solution at (877) 918-1200 or sales@pinksaltwall.com.

We rely on UPS Ground Service, USPS, FedEx, and Freight Line for deliveries from the Pink Salt Wall warehouse.

Yes, you can arrange your shipping. Our team will pack your products in the format you request.

You will receive your tracking number via email once your order has been shipped. If you don’t receive this email due to technical issues, please contact us at sales@pinksaltwall.com or call (877) 918-1200.